Privacy Policy

Last updated: 28 July 2026

Himalimart, based in Gangtok, Sikkim, India, processes personal data needed to operate this website and fulfil your orders.

Data we collect

• Account and contact details, saved addresses and order history.
• Cart, product, review, comment and customer-support activity.
• Payment status and transaction references; Cashfree processes sensitive payment credentials and we do not store card, UPI PIN or net-banking credentials.
• Technical security data such as IP address, request logs, cookies and fraud signals.
• Newsletter email and consent time when you subscribe.

How we use it

We use data to provide accounts, process orders, reserve stock, take payment, arrange delivery, send service messages, answer support requests, prevent abuse, meet legal obligations and—where you consent—send product and journal updates.

Processors

Necessary data may be shared with Cashfree for payments, Shiprocket and its courier partners for fulfilment, and SendGrid for email delivery. We do not sell personal data.

Retention and security

We retain financial and order records for periods required by Indian law. Other data is retained only while reasonably needed for its purpose. Access controls, encryption in transit, protected authentication cookies and request-rate controls help secure the service, but no internet service can guarantee absolute security.

Your choices

You may update saved addresses in your account, unsubscribe using the link in any promotional email, or ask for access, correction or deletion. Legal transaction records may need to be retained after an account request.

Contact

Privacy and grievance enquiries: Himalimart, Gangtok, Sikkim, India
info@himalimart.com · (+91) 87797 88685